TeamSCT Advantage
The TeamSCT approach integrates the knowledge and experience of ABT’s traditional customer support, user training and implementation groups, organizing members into cross-functional service teams assigned to specific PowerCAMPUS clients. TeamSCT will improve the efficiency of SCT PowerCAMPUS resource management, provide incentives for TeamSCT professionals to meet and exceed the service levels for their specified client institutions, and enable clients to develop closer working relationships with the PowerCAMPUS personnel who serve as extensions to their busy IT staff.